Shipping policy

Every Seventeen Mirrors order travels by tracked courier, packed upright and padded for the trip, to anywhere in Australia.

What delivery costs

Delivery is a flat $50 per order, for any mirror and any size, anywhere in Australia. When an offer includes free delivery, like our Extended Black Friday Sale, delivery is free and you'll see it at checkout. No surprise freight charges, and no "price on application" for the big pieces. We currently deliver within Australia only.

How your mirror travels

You'll get tracking details once your mirror is booked, so you can follow it to your door. There's no postcode to check and no area to fall outside of. Add your mirror to the cart, and we'll take care of the rest.

How long it takes

Availability is shown for each size and finish on its product page, and in-stock mirrors are dispatched within 2 business days. Here's roughly how long the courier leg takes once your mirror is dispatched:

  • Melbourne and Geelong: 1 to 2 business days
  • Sydney and Adelaide: 1 to 2 business days
  • Canberra: 2 to 3 business days
  • Brisbane and the Gold Coast: 2 to 3 business days
  • Hobart and Launceston: 3 to 4 business days
  • Perth and Darwin: 5 to 6 business days
  • Regional Victoria: 1 to 3 business days
  • Regional New South Wales and South Australia: 2 to 5 business days
  • Regional Tasmania: 3 to 6 business days
  • Regional Queensland: 4 to 9 business days (Townsville about 5, Cairns about 7)
  • Regional Western Australia and the Northern Territory: 6 to 10 business days

These are courier estimates, not guarantees. Very remote areas can take up to 2 weeks, and you'll always have tracking so you're never left guessing.

Getting your mirror inside

We bring your mirror to your front door or ground-floor entrance. We don't carry it inside or up stairs, so for the larger pieces please have a second set of hands ready to take it from there.

Checking your mirror on arrival

Unbox your mirror as soon as you reasonably can, and check both the packaging and the mirror itself. A dent or tear in the outer carton doesn't always mean the mirror inside is damaged, so have a proper look at the glass and frame before you report anything. If the mirror itself is marked, cracked or faulty, that's what our safe-arrival promise covers.

If it arrives damaged

In the rare case it's damaged, email hello@seventeenmirrors.com.au within 72 hours with your order number and photos of the damage and the packaging. We'll arrange a free replacement, and you don't need to send the damaged mirror back. Full details are on the Returns & Warranty page.

More questions? The FAQ covers delivery, sizing and installation, or contact us directly.

Seventeen Mirrors, SEVENTEEN CO PTY LTD, ABN 76 688 814 431, hello@seventeenmirrors.com.au

Last updated: 1 November 2026